Ongoing maintenance
- Core, theme and plugin updates — backed up first, checked after
- Off-site backups, with restores tested when needed
- Broken layouts, forms and plugin conflicts fixed
Website support
Reliable Website Support.Without the Technical Headaches.
WordPress problems, hosting issues, DNS, SSL, email, Cloudflare, performance and recovery — handled by a team that works in these systems every day.
Why it matters
Websites don't stay working on their own.
Plugins update, certificates expire, servers change and new threats appear every week.
Without ongoing care, small issues become outages, security incidents or slow pages that quietly cost enquiries and sales. Regular maintenance catches problems early and keeps the cost of fixing them low.
What our support covers
- WordPress problems
- Plugin conflicts
- Hosting issues
- DNS & domains
- SSL certificates
- Business email
- Cloudflare
- Performance
- Security
- Backups
- Updates
- Monitoring
- Troubleshooting
- Migrations
- Website recovery
- Urgent fixes
In practice
What Support Actually Involves.
Four kinds of work, with the kind of problems each one solves.
Technical management
- Hosting accounts, cPanel and PHP versions
- DNS records, SSL certificates and Cloudflare settings
- Business email setup and SPF, DKIM and DMARC records
Urgent troubleshooting
- Site down, 500 errors or a white screen after an update
- Hacked or infected website clean-up
- Email that suddenly stops sending or receiving
Performance & security
- Uptime and performance monitoring
- Caching, image and asset optimization
- Hardening, malware scanning and login protection
Routine care
Problems Prevented, Not Just Fixed.
Regular updates, backups and performance reviews catch most issues before visitors notice them — and keep the cost of fixing them low.
Because we also build websites and work inside hosting environments, we fix problems at the source rather than passing you between providers.
Website down or hacked right now?
Send an urgent enquiry with your website address and a short description of what's happening. Urgent requests are prioritised by our team.
Support plans
Support shaped around your website.
Every website has different hosting, plugins and risks. Tell us about yours and we'll recommend the right level of ongoing support.
Have a Projectin Mind?
Tell us what you're building. We'll help you determine the right approach.